Legal Notice

Effective Date: 29 April 2025

At Leicester City Parent Carer Forum (LCPCF), we are committed to protecting your personal information and your right to privacy. This policy explains how we collect, use, store, and protect your information.

LCPCF is a voluntary group of parent carers working together to influence local services and improve outcomes for children and young people with special educational needs and disabilities (SEND) in Leicester.

If you have any questions about this policy or how your data is handled, you can contact us at:
📧 info@lcpcf.net

We may collect and process the following information:

• Personal details such as name, email address, and contact preferences
   
• Demographic information (e.g., age range of your child, area within Leicester)
   
• Details of your child’s SEND needs (where voluntarily provided for consultation purposes)
   
• Feedback and responses to surveys or events
   
• Website usage data (e.g., via cookies or analytics tools)
   

We use your data to:

• Keep you informed about news, events, and consultations
   
• Share opportunities to get involved
   
• Represent your views anonymously in local decision-making
   
• Improve our services and communication
   
• Maintain our membership records
   

We process your data based on:

• Your consent (e.g., when you sign up for our mailing list)
   
• Our legitimate interests (e.g., improving services and promoting engagement)
   
• Legal obligations (e.g., safeguarding or funding requirements)
   

We never sell your data. We may share anonymised information with:

• Local authorities and health/education partners
   
• The National Network of Parent Carer Forums (NNPCF)
   
• Funders for reporting purposes
   

We only share personal data when necessary, and always with your consent or under a lawful requirement.

Your information is securely stored using encrypted and password-protected systems.
We keep your data only as long as necessary for the purpose collected and will regularly review our records for accuracy and relevance.

Under UK GDPR, you have the right to:

• Access the data we hold about you
   
• Correct any inaccuracies
   
• Request deletion of your data
   
• Withdraw consent at any time
   
• Lodge a complaint with the Information Commissioner’s Office (ICO)
   

To exercise your rights, contact us at info@lcpcf.net

Our website may use cookies and tracking tools (like Google Analytics) to understand how visitors use the site and to improve user experience. You can manage cookie settings through your browser.

We may update this policy from time to time. Any changes will be posted on this page with a revised effective date.